What is Third & Pike Coffee Co. LLC?
Third & Pike Coffee Co. LLC is a coffee company focused on providing quality coffee products for individual customers, businesses, offices, events, and wholesale partners through online ordering, subscriptions, bulk purchasing, and B2B services.
Is Third & Pike Coffee Co. LLC a small business?
Yes. We are a small business, and we truly appreciate every customer, order, subscription, referral, and partnership. Supporting small businesses helps local communities, families, and entrepreneurs continue doing what they love.
How long has Third & Pike Coffee Co. LLC been in business?
Third & Pike Coffee Co. LLC was established in 2026. We are a small, growing coffee company focused on delivering high-quality coffee, dependable service, and strong relationships with our customers and business partners. Significant time was spent sourcing the right roasting partners and building supply relationships that meet our standards for flavor, reliability, and freshness.
Do you work with local businesses?
Yes. We partner with offices, retail shops, hospitality businesses, events, and organizations looking for coffee solutions, bulk ordering, or wholesale partnerships.
Shipping
Where do you ship?
We currently ship within the United States. Shipping availability and timelines may vary depending on location and carrier conditions.
How long does shipping take?
Most orders are processed within 3-5 business days--(your coffee is roasted when you order it, so it's at it's freshest point when you get it!!) Shipping times vary depending on carrier transit times, holidays, weather, and demand.
Will I receive tracking information?
Yes. Tracking information is provided once your order ships.
What if my order arrives damaged?
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and photos so we can assist you.
Can I cancel my order?
One-time orders may typically be canceled within 12 hours if they have not entered processing or fulfillment.
Subscription orders must be canceled or modified at least 48 hours before the next billing date.
Subscriptions
How do subscriptions work?
Subscriptions automatically renew based on the delivery frequency selected at checkout. Customers receive a 5% discount on eligible monthly subscription orders.
Can I pause or skip a subscription?
Yes. Customers can pause, skip, update, or cancel subscriptions before the next billing cycle.
How do I manage my subscription?
Subscriptions can be managed through your customer account portal or by contacting us directly.
Pricing & Value
Why do your prices change or get updated?
At Third & Pike Coffee Co. LLC, we work hard to keep pricing fair, transparent, and competitive while maintaining high-quality coffee and service.
Coffee pricing can be affected by green coffee costs, roasting, packaging, shipping rates, and supply chain changes. Because of this, prices may occasionally be adjusted.
That said, we are always working to improve efficiency and offer better value wherever possible through subscriptions, bulk pricing, and operational improvements.
Our goal is simple: great coffee at a fair price without cutting corners on quality.
Do you offer discounts or ways to save?
Yes. We offer several ways to save:
- 5% off monthly subscription orders
- Bulk pricing for larger orders
- Wholesale/B2B pricing for approved business accounts
- Occasional promotions and special offers
Wholesale & Bulk Orders
Do you offer wholesale pricing?
Yes. We offer wholesale and B2B options for approved businesses, retailers, offices, hospitality groups, and commercial partners.
Do you offer bulk ordering?
Yes. Bulk ordering is available for offices, events, fundraising, hospitality, gifts, and large-volume purchases.
Is there a minimum order requirement for wholesale?
Minimum order quantities may vary depending on the products and partnership type.
Do you offer private label or branded coffee options?
No. We do not offer private label or branded coffee options at this time.
Gift Cards
Do you offer gift cards?
Yes. We offer digital gift cards delivered electronically.
Are gift cards refundable?
Digital gift cards are non-refundable and cannot be redeemed for cash except where required by law.
Can gift cards be used on all products?
Gift cards can typically be used toward eligible products available on our website.
What gift card amounts are available?
We offer gift cards in the following amounts: $10, $25, $50, and $100. The maximum gift card value is $100.
Refunds/Returns
Do you accept returns?
Due to the perishable nature of coffee products, returns are generally not accepted.
When are refunds issued?
Refunds or replacements may be issued for damaged, defective, missing, or incorrect items.
Contact
How can I contact Third & Pike Coffee Co. LLC?
You can contact us through the contact form on our website:
OR you may use one of the following methods:
Email Address: support@3pcoffeecompany.com
Address: P.O. Box 1058, Martinsville, Indiana 46151
Phone: (765) 343-4821