Terms of service

Terms of Service

Effective Date: 03/31/2026

Welcome to Third & Pike Coffee Co. LLC ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, products, and services.

By accessing our website or purchasing from us, you agree to be bound by these Terms.

1. Use of Our Website

You agree to use our website for lawful purposes only. You must not use our site:

  • In any way that violates applicable laws or regulations

  • To exploit, harm, or attempt to exploit others

  • To transmit any harmful or malicious code

We reserve the right to refuse service to anyone for any reason at any time.  Please note the following:  

  • By submitting feedback through mail, email, or our website contact form, you grant Third & Pike Coffee Co. permission to use your comments for marketing or promotional purposes, including display on our website. Only your first name will be shown. All other personal information will remain confidential.

2. Products & Pricing

All prices are listed in U.S. dollars.

We reserve the right to:

  • Modify or discontinue products at any time

  • Change pricing without notice

  • Limit quantities of any products

We make every effort to display product descriptions and images accurately, but we do not guarantee that all information is error-free.

3. Orders & Payments

By placing an order, you agree that:

  • All information provided is accurate and complete

  • You are authorized to use the payment method provided

We reserve the right to cancel or refuse any order at our discretion, including suspected fraud or unauthorized transactions.

4. Shipping & Delivery

We are not responsible for delays caused by carriers, weather, or circumstances beyond our control.

Risk of loss transfers to you upon delivery to the shipping carrier.

5. Returns & Refunds

All returns and refunds are governed by our Return & Refund Policy.

6. Intellectual Property

All content on this website, including logos, images, text, and designs, is the property of Third & Pike Coffee Co. LLC and is protected by applicable copyright and trademark laws.

You may not reproduce, distribute, or use our content without written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Third & Pike Coffee Co. LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

8. Disclaimer of Warranties

All products and services are provided "as is" and "as available" without warranties of any kind, either express or implied.

9. Indemnification

You agree to indemnify and hold harmless Third & Pike Coffee Co. LLC from any claims, damages, or expenses arising from your use of our website or violation of these Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law provisions.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting.

12. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@3pcoffeecompany.com

Address:  P.O. Box 1058, Martinsville, Indiana 46151

Phone:  (765) 343-4821

By using our website, you acknowledge that you have read, understood, and agree to these Terms of Service.

Mobile Terms of Service

Third & Pike Coffee Co. LLC

Last updated: May 13, 2026

The Third & Pike Coffee Co. LLC mobile message service (the "Service") is operated by Third & Pike Coffee Co. LLC (“Third & Pike Coffee Co. LLC”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Third & Pike Coffee Co. LLC’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Third & Pike Coffee Co. LLC through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Third & Pike Coffee Co. LLC. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18775220725 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Third & Pike Coffee Co. LLC mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18775220725 or email support@3pcoffeecompany.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

 

GIFT CARD POLICY

Third & Pike Coffee Co. LLC offers digital gift cards for use toward purchases made on our online store at 3pcoffeecompany.com.

Purchase Limits

To protect our customers and maintain the integrity of our platform, the following purchase limits apply to all gift card transactions: 

• Maximum of 2 gift cards per order. 

• Maximum gift card value of $200 per card.

Fraud Prevention

Third & Pike Coffee Co. LLC employs multiple layers of fraud prevention on all transactions, including gift card purchases: 

• All orders are subject to automated fraud analysis.

• CVV (Card Verification Value) verification is required on all card transactions.

• Address Verification System (AVS) checks are performed on applicable transactions.

• Orders identified as high-risk are flagged for manual review prior to fulfillment.

• Overnight orders exceeding $200 are subject to additional manual review.

• We reserve the right to cancel and fully refund any order suspected of fraudulent activity.

Redemption 

Gift cards are redeemable for purchases on 3pcoffeecompany.com only. Gift cards have no cash value and are non-refundable. Lost or stolen gift cards cannot be replaced.

Expiration

Gift cards do not expire.